Q: What does the web site migration service include? Will my website be safe?
A: The website migration service that we are offering is free of cost (within a certain limit). We’ll migrate your web site(s) to our first–rate cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can result in lost information and unwanted network downtime. That is why we will do all that for you for free!We have experienced administrators whose chief task is to ensure that your web site performs exactly as it did on your old hosting platform. The administrators are experts in migrating custom–built sites, as well as sites that are based on popular web applications such as WordPress and Joomla™.
Q: Website migration sounds like lots of work. How much time will it take?
A: We strive to carry out all web site migrations ASAP. Nevertheless, we don’t have a fixed time frame for website migrations. There are certain variables that you need to take into account – the mere size of your site and the workload of our web site migration team, etc. We always strive to accomplish each migration within 48 hours. With smaller web sites, our staff typically manages to finish in under 24 hours.
Q: What details will I be required to give to your Website Migration Department?
A: We do not request any sensitive details. We will need, however, the login info for your old hosting account as well as the name of the website that you’d like to transfer.
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: Will my website be offline during the transfer?
A: Your web site will work exactly like it did before with your former hosting provider. Once we have completed the transfer, your site will be configured to work on our hosting platform and we will ask you to preview it. If everything is working properly, all you will need to do is update the name server records pertaining to your domain name. Your website will be migrated over to us with no downtime.
Q: Will my old web hosting provider need to provide any info/help?
A: No. We will never touch base with your web hosting provider about anything at all. They will not be aware of the website transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Fundamentally, if we can gain access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.