A 99.9% Server Uptime
We’ve built our web hosting platform using dependable hardware and heavily customized software. Our system administrators have installed a tweaked version of SELinux on each of our physical servers in order to guarantee optimal security and reliability. We have set up several DDoS prevention appliances combined with very powerful firewalls to make sure our network is invincible and safe.
Our Linux web hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is very important to also build your own network infrastructure. This is the reason why we set up a custom–configured internal network in all our datacenter facilities. Relying on first–class Juniper switches and routers, our internal network allows for faster–than–light data transfer speeds and is completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, regardless of which hosting service you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not very pleased with our services, or if you consider them inadequate, or if you decide that you want a VPS web hosting services instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have full control over your domain names even when you delete your account with us.
24/7 Technical Support
In the event that you manage a hosting firm, your support engineers are of principal importance. That is why we have mindfully handpicked a highly competent team of support engineers, each with many years of experience behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer service inquiries are responded to in less than an hour and our average ticket response time is under twenty minutes!