Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help section included in your Web Control Panel. It features an ever–expanding database with regularly asked questions and in–depth educational articles compiled by our practiced tech support staff.

  • Top quality support service
  • Video Tutorials

  • If you’d like to watch how an action is performed or how a problem is settled, rather than just reading about it, check out our compilation of how–to video tutorials. They cover many different topics and will help you swiftly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 help desk service and a 60–minute response time guarantee. Our qualified techs will be available to you 24/7/365 to answer your enquiries and to troubleshoot any issue that you might come across. Just submit a support ticket from the Help section and we’ll reply to you in a jiffy.